Our Reviews

Steve Morgan was great to work with. He addressed all of our concerns and did a great job working with the warranty company.

Was told parts for recall where on site and my recall would be taken care of. I specifically asked for this because I drive from Emporia. This is the second time I have been to this dealership and both times recalls were not fixed. Instead I waited three hours to get an oil change. I could get this done in Emporia and wait an hour. I’ve spent a total of 7 hours now at this dealership and have had two oil changes and 1 tire rotation. 4 recalls and only 1 fixed. I will not be coming back EVER again except to get the recalls fixed.

Service was great. Adrian did a great job of service. The bad part was paying an extra fee for using my credit card.

Good experience. Love the videos to be able to see the issue and not just hear say. Polite service. Love the connect device. Very convenient and helpful.

Great customer service, and support. The service Advisor is always helpful….

Friendly and easy to work with!

Thorough and efficient

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I was impressed with how my service advisor (Steve Morgan) took care of everything from check in to bringing back my car when ready. Thank you

Very professional , explain everything about the vehicle ...

The employees who picked up and delivered the vehicle were professional and described the process. Very impressed with the service!

Friendly quick service and respectful.

I put DEF in the fuel tank. Sabra and the mechanic were amazing!! They walked me through every step. Reassuring me they could fix it. We were traveling through to Colorado and had a tight timeframe. They said they would have it done. They did!!! Even called to check on us to make sure we made it and the truck was doing fine. Absolutely the best service i have ever had anywhere!!!

Fast, thorough and the right price

They were fast and efficient and very informative. Good customer service

Terrence was amazing as always!! Got my tire repaired quick and got me out the door

Fast and efficient as long as you're the first one through the door.

Greatest car buying experience I’ve had!

The team excelled with my 15,000 mile appointment. I was very happy with the service I was provided and look forward to next time.

Routine oil change.

Empty vehicles were blocking every service lane and so I had to wait for someone to move a vehicle before I could get to a service desk since no service advisor came to me in my car. Another person walked to my service advisor and was helped out of turn. When I mentioned that to Terrance he replied in a rude and disrespectful manner. (I had a service appointment and was assigned to Terrance). There were no other service advisors to be seen otherwise I would have switched to another service advisor.

Everyone was very helpful in trying to figure out my recurring transmission issues

I was treated very respectfully, and my car was in and out in no time.

I was mostly satisfied with the service I received. A lack of communication on when my truck would be done would be the only thing.

I always enjoy talking to the staff in the Service Department. We've been loyal customers and have known some of them for years.

I appreciate the details given to me about what my vehicle needed for maintenance at this time of service before I dropped off the keys.

Issue was solved completely within a very short time.

My experiences with Cable Dahmer Service in Topeka has always been professional and amazing. We don't take our vehicles anywhere else for service.

I paid over $200 for my car to be diagnosed and my car still has the same alert on my dashboard and now you’re telling me I have a new problem. I’m not sure why I even had my car hooked up to the diagnostic thing if you can’t even tell me what’s wrong with my car. You said that it can’t always pick up things if it doesn’t intermittently. My dashboard has said the same things for six months so I guess I paid $200 for nothing.

Best environment to take your vehicle to the dealership. Amazed at the space and that it works so well. Was delighted to find out they could deliver my truck to my house. Forever a client.

Liked the sales people we dealt with. All were very friendly and enjoyed dealing with them. Our only concern was we were there from 12:30 to after 5:30. That was a long time for people our age.

Biggest problem is I understand the cost of credit cards but came prepared to use debit card debit card was declined, then used my credit card and was charged 68 extra dollar, left the the dealer ship, went to bank, Core First, to find out what the problem was, and they said no reason card should have been refused! So at this time I am not happy with Cable Dahmer nor Core First Bank! Doubt I will be back, for any reason.

He kept me updated on what maintenance needs done to keep my vehicle running good

Always a positive experience.

Amanda was very attentive to the needs of my vehicle. She was courteous and informative. Repairs were done in a timely manner and corrected my need. Thank you.

I told the first person I talked to I wanted 3 things: #1-an oil change, #2-a complete 'physical' as the car was going to Florida (4k miles est.), and #3-the driver side lock/unlock button fixed. #3 was never mentioned again by anyone (including myself) and was lost in the myriad of repairs caused by #2. Next time. All the personal I delt with were courteous and knowledgeable and, in a couple of instances, humorous.

Great service as always. Problem developed after we picked up our car, took it back to the dealership immediately and they got it right in to check out the problem. Had to keep overnite but provided us with a loaner vehicle. They found the problem the next day and called us as soon as it was rectified. Cable Dahmer is the absolute best and Terrence Wrightsman is the best service advisor we have every had.

Very good

It was great. Everything was done on time and to my satisfaction. Cass set up my appointment at a time was convenient for. Sabra handled all my questions and paper flawlessly upon check out. Thanks Cable Dahmer Phil Shufflebarger

Amanda is amazing. I love that we can have pretty much the same person everytime. Thanks for delivering my car back to ouf home in Lawrence. That was a tremedous help. Amandas updates were very helpful

My sales associate was great!

James has been extremely helpful whenever I come in! He has been a good friend and always goes the extra mile. Never have had any problems when I go in! Always nice to know I’m in good hands!

They got me in immediately, done in excellent time, plus washed my car, which I did appreciate very much.

Everyone was very courteous .

Great service as always, quick and easy transaction.

I arrived having never been to a dealership for automotive work before. Everyone I came into contact with was friendly and knew their jobs well. Terrance W. helped me get my car checked out, via test drive. I was shuttled to my house by a very nice lady. Terrance kept me up- to- date on what was wrong with my car and helped me with a link to get finance for payments, as I could not pay for my car to be fixed all at once. I was then shuttled back to the dealership by the same wonderful lady. Where Terrance helped me check out and went to get my car for me. He suggested I take my car on a short test drive to see if all was well, I did and it was and has been since I left. Altogether, I very pleasant experience that I did not expect. I expected much more hassle and to be some what majorly unconvinced by the price of the work I knew my car was going to need. However none of my expectations were met. Instead I had a lovely experience and would consider myself lucky, if another unlucky incident occurs, to be able to deal with anyone at this dealership again. Thank you all ver, y very much!!

Everyone I talked to was very courteous and helpful. Everything was explained to me. Morris James was the salesman who helped me with my choice. He was very patient and very professional.

The experience started off a little shaky, the representative with who we had started our inquiry was unavailable upon arrival. However, once a sales representative was identified, all was as expected.

People were helpful . I was in and out in short period of time.

Cable Dahmer consistently meets my auto service needs.

The video was great. I could watch what the tech had checked and hear his opinions

It seems that Chevy sold me a extended warranty.That seems to not want to cover a lot of things. Thanks to James in the service department, talking to his manager that they covered a camera that had gone bad.

The work was highly satisfactory.

Efficient and friendly

Professional and timely

Everyone was very friendly and helpful. They explained every thing to me.

Worked quickly and was

My Appointment was 12.30 PM, i when to lunch come back at 1.30 was done, set in the lobby tell 2.30 when to the service department and see my truck setting outside talk to someone and thay look it up and said it was, so don't know how long it was done you would think someone would call me or come in the lobby and tell me it was done. Duane Krohn

Adrian was great, unfortunately my car would not act up for you when I brought it in, but Adrian did everything he could to take care of my needs.

We appreciated Marty's passion to search for a vehicle that met our specific needs. His expertise along with thoroughness of details made our recent purchase enjoyable. We were thankful for Marty's willingness to spend quality time with us to ensure all new vehicle systems were engaged and personalized before leaving the dealership.

Timely and Completed same day.

Great

Amanda my service rep is amazing. She walked me through all services. She is personable and friendly.

Fast, friendly personnel. Our vehicle was serviced in a timely manner and we even test drove a new vehicle while were there.

I had a good customer service!

From start to finish it was an easy experience when I brought my Bolt EV in for tire rotation and inspection. David Blackburn was very helpful and had great customer service.

Lot of vehicles to look at. Friendly, courteous sales people.

My issue was not fixed nor was a specific diagnosis determined as the reason for the problem I'm having

I like the first person who picked up my car, bringing it back I didn’t like my air left on when he was done

Everyone at the dealership was very friendly and professional. They made a strong effort to give us a good experience. We recommend two things that could be improved. 1. They charged our EV to 100%. It is our understanding that EVs should be charged to only 80% except right before a long trip, because leaving an EV at 100% for a significant period of time is harmful to the battery. Please let everyone at your dealership know this. 2. We special-ordered our car, and the dealership was never able to give us even a rough idea of when it would arrive, until it actually arrived. It seems that a dealership should be able to determine which cars are on their way to the dealership before they actually arrive.

Samatha Sherman did a great job answering my questions. She is a real asset to the Topeka Cable Dahlmer Dealership.

Fastest service I ever have had. Friendly service and all staff.

James is a great service advisor. He is honest and cares about his customers. I can always count on him to let me know about my vehicle when it is in his care.

James Fager is by far the best in the business. He’s exceptionally quick to respond to questions and works above and beyond to find the right parts, and deliver repairs on time (he’s actually been early finishing up a vehicle most of the time!)

Steve excellent service

no complaints

Your sales staff was great to deal with. I came I there to get a Grey 2025 Equinox they said it was sent a different dealership so they were trying to get me in a 2026 model but your sales manager wasn't able to get it in my price range with what I able to put and trade in. You don't have any 2025 models left they found a black one so they worked out a deal.

My guy took very good care of me. The only complaint I have is the PRICE.

Price on oil change and rotate tires awfully high.

People answering phone were rude. Service was great when I came in for my oil change and tire rotation.

Mr. Fager is amazing! Even though he was so busy, he was courteous and super helpful in explaining what would happen with my car.

0il change

The team was understanding and extremely helpful sorting out my terrible electric issue. I particularly want to call out Sabre. Terrific customer service

James communicated very well what the needs are to have a well maintained vehicle. He was quick to respond to making sure that my Chevy was in top maintained condition so that it could trip to Florida without any foreseen issues.

Couldn't have gone better!!

Very professional!

My truck had a recall notice, Terrance has always taken great care of us. The issue was taken care of and seems to be working just great!

Very good..

every one is there to help

Check in was simple. The service writer was informative in her understanding of my appointment. It was a very pleasant visit to you dealership.

Justin was informed and communicated well. We had a small issue we needed addressed after the appointment and he took care of that too!!! We will go back

OUTSTANDING SERVICE AS ALWAYS. JAMES IS THE BEST

James Fager does an excellent job. He goes over my car information and explains things.

Efficient

Steve Cain and Morris James were amazing to work with. We worked together to find me the perfect truck! Very satisfied with my service at Cable Dahmer Topeka.

It was pleasant

Had appointment and waiting for the service. Everything went great.

I came in looking for a new truck and Brock made it happen! It was the easiest vehicle purchase I have ever made!

The service was very quick!

Appointment was kept on time, service was excellent, minimal time waiting, great result.

I’m a many times return buyer there if i wasnt

Service was faster this time, as last time I had my oil changed at the dealership with an appointment, it took three hours. I was charged for a tire rotation, that I was not asked if I wanted and I just got new tires else where and they would have been rotated free. That was an extra amount that I had not planned on. Widows seem to be a target for things that are not needed, but add to your total. I was not happy when I read the ticket and saw why the bill was so high. I even had a birthday coupon from you. It seems that the person who owns the vehicle should be consulted before the service is performed and added to the service ticket. In the future, I may think twice before using your service.

Service was on time and complete.

I enjoyed bringing my truck there from customer service to the video they sent me for the underneath of my truck

James kept us informed and made sure all of our needs were met

First service completed. No issues.

We are very pleased with our purchase

James kept us informed on what was happing with our vehicle.

Very professional and friendly. Answered all of our questions

I got what i was looking for with very little hassle.

Everyone is friendly and helpful. Car was fixed and is running good again

4 words best describes my experience every time. Excellent customer service James F.

James went out of his way to help with the engine problem & stayed involved to get the work done

Even though I never visited the dealership in Topeka as I purchased my Blazer SS EV from San Antonio, Texas, I was extremely happy with every one I encountered while buying my vehicle.

Oil change

Excellent reception, hospitality, and friendly experience.

Great service

James was very good at keeping up with all the recommendations and letting me know what needed to be done

From the moment I arrived, I felt like they were very accommodating. Took my information, explained what will happen, this was my first visit to the service department. He listened to a concern I had, which was addressed. The waiting area was comfortable and service did not take to long. I was then taken to my car and the visit was over. The little video I received going through the inspection was interesting. The only thing, I was not able to understand her real well. Audio was not great, and she spoke really fast. Thank you for all you do.

All my concerns were taken care of, thanks to my service man, James and technician.

Everyone in the service department was very helpful and kind!!

Just bought my new vehicle from Cable Dahmer Chevrolet Topeka and had a great experience! The staff was friendly, helpful, and made the whole process easy. No pressure, clear, communication, and I am really happy with my new Equinox. Highly recommended!

Very helpful employees.

James Fager is great. extremely efficient, sees that the job is done and done correctly

Pleasant experience, salesperson worked with me until I found what I wanted and worked for me.

Service was great. I was taken in on time and my vehicle was ready as promised. My service age t was awesome. I thought I dropped a gift card in the ground and called leaving a VM for My agent to see if it was turned in and he checked then called be back within the hour.

Great customer service

I had the oil changed and the tires rotated.

The service department is always fast and reliable.

Great service as always, ez transaction.

Excellent service in all areas from the salesperson Samantha to the finance department to others who simply were friendly.

James Fager is a great service representative.

I was traveling cross-country with my family of 5 when the check engine light came on in my 2022 Yukon. We were very fortunate to have it happen so close to Cable Dahmer in Topeka, Kansas. I was able to schedule a service appointment online and have the car in first thing the next morning. When I pulled up and saw how large their service department is I knew I was at the right place. Check in was smooth and I explained the situation, while I was in the waiting area they had people regularly coming back to see how long each person had been waiting. When my turn was called they explained the part that was broke and told me they didn't have in stock, but they ordered it overnight from 2 locations just in case to get me back on the road. They set me up in a wonderful rental car so my family and I could still get around. The part was delivered the next day as promised and they got me back on the road. Its never a great feeling to encounter car trouble while on a road trip, but I was very fortunate to be close to this dealer. I would like to especially thank James Fager and Christy for their communication and making me feel at home!

Adrian was again friendly, helpful and knowledgeable.

Fast, quick and easy

I made an appointment to get an oil change. I walked over to the used cars areal and no one came out to talk to me. The oil change was great.

I had to bring my car back because you guys didn’t fix all the issues I asked you to when I first dropped my car off. It was a very inconvenience for me.

Devin and Elliot worked hard to give me a great deal.

The financial team, specifically Hunter Rios was very slow answering my calls. I called and left voicemails Monday Tuesday with no returned calls. It wasn’t until Thursday when he still didn’t call me but gave me the information through text. I also was not given a temp tag and it wasn’t until Thursday not shipped to me overnight like it should have been. The salesmen were fine

Good service, need pizza for customers in waiting area. Just kidding popcorn is good. My engine light was on and was never explained if it’s anything serious. I assume not. Leaving for Chicago on the 22nd. Hope it’s fine.

Your Sales Team were excellent

James kept me updated while work was being done. two days worth of work. Every part of the jobs were explained by James throughout the process.

Bought the Chevy Trailblazer online without visiting dealership. Transaction was smooth and they delivered the vehicle the next day. Love it!

James is the best and I am always very happy with his service.

James went beyond the normal service to make sure everything was okay.

Terrence Wrightsman was punctual to begin and complete care for my AT4 truck, giving clear information on the update that a remedy was not available currently for the GMC safety recall. The mechanic that inspected the truck and did the oil change gave factual information good to know concerning my truck, and Terrence did let me know that as soon as GMC does have a solution, that he would follow through when I brought my truck back in for service. Professional courtesy from both was much appreciated.

Marty Steinert, our sales representative put a significant amount of time and energy in getting our Enclave special ordered. He was very professional and thorough from the beginning to the end of the purchase experience. He is top notch. Hunter was very helpful and patient throughout the finance process. Kudos to him as well.

Always courteous and explains service very clearly.

Very easy set up appointment. James are service writer. Always greets you by name. Other staff very friendly. Nice place to wait while they are working on your car. James always keeps you updated on car.

Very helpful and friendly

Very prompt reliable did what they said

Everyone was so knowledgeable able everything. And the nicest people.

David

I always receive excellent service from James Fager and his coworkers.

Having my truck for three days and 700 for an alternator and a serpentine belt was not good service.

10/10 experience. Everyone was so kind and helpful through the entire process. Marty was the absolute best salesman I could have asked for. He answered all my questions and even made me aware of things I didn’t think to ask. I could rave about each person who helped me, but I don’t think I have enough time for that. I will say that with this being my first time buying a car on my own I truly could not have asked for a better experience!

It was great

It was wobderful

Excellent people to work with

Friendly, knowledgeable

The service provided was simply adequate. The job was to remove and replace the entire dashboard. When I picked up the car the dash was covered in dust, except for 2 handprints. The trim on the exterior of the windshield was not put back correctly. The car sat while the mechanic went on vacation. They deserve a vacation, but this job should have been assigned to someone else or had someone fill in while the mechanic was absent. I was told I would be contacted daily even if nothing had changed, just keep communication open. I was not involved in the service advisor's communication with my insurance company. Because of this, I believe my insurance did not pay the full amount they should have. All in all, the work seems to be sufficient just not of the quality I expected.

Was very satisfied you were able to get the paint off.

Excellent job and done in a timely manner.

Everyone was helpful. The service was good and quick.

I was greeted by service writer Jason. I explained my problems and left my truck for transmission shift problems and HUD did not work. Had to order parts for HUD. Transmission problems I was told to be operating normal. Well I tell you GM has problem if that is normal. I think there is something wrong somewhere. It is almost dangerous to drive because you never know when it going to jump forward when stoped.

My wife took her Enclave in for service after easy scheduling with Amanda. Amanda got the vehicle to the technician immediately and the wife was on her way within the hour.

Great

The service was excellent. Your customer service agent that took care of me was very very customer focused.

You sold me a truck with the engine light on

I love the pick up and drop off option and the drivers were very nice. There was a problem with the Equinox when it was returned the first time. The engine fan continued to run until I had opened and shut all 5 doors. I was able to call the dealership, it was picked back up and the issue fixed.

Service procedure in general went well - great people to work with ... however, somewhere during the maintenance test drive and the vehicle delivery - the right rear tire picked up a nail in the tread / tire wall area ... I started receiving OnStar alerts before I was notified by the dealership it was ready for delivery ... I would have expected the dealership to notice something like that, and resolve the issue - instead, my vehicle was delivered with 15 psi in the left rear ... the set of tires had 30,000 miles, and with the location of the nail, I had to replace the entire set of tires at my own expense

n/a

I am very pleased to all aspects of your service.

I didn’t have my vehicle in your service department so I don’t know why I got this.

It was a seamless visit. Well done gang!

Cable Dahmers' excellent service makes me want to drive the 90 miles to get my oil changed and any other service my Enclave needs. I could go to service centers that are much closer, but why do that when I want the best service. Thank you Marty and the gal who handles my service. Sorry I can't remember her name other than it starts with an "A". She does great work. Marty was our Salesman and he was great also. Thanks guys.

Had an appointment for oil change. This time only took about 30 minutes. Awesome 👏

The person helping at the service desk was AMAZING!! Sabra is always very helpful and professional. She has always done the extra mile for us and we really appreciate her!!

every body is very helpful

Your staff was courteous, punctual and professional. Your customer lounge is very comfortable. I’ll be returning for future visits.

My truck was in for an oil change. The service was prompt and courteous.

I had a very pleasant experience at your dealership. Adrian Martinez did a fantastic job of fixing my oil leak that I had and was very professional about it.I also would like to thank the valet service for getting me to and from the dealership and delivering my truck to the house they did an awesome job.

Fast friendly service

Excellent

Justin was professional and got my truck in and out quickly, when I needed it done. I highly recommend Cable Dahmer with Justin in charge!

Excellent service all around very pleased.

A

very pleasant experience

Friendly and reliable

Very helpful people, even though I was waiting for Arron

James is a fantastic service advisor as always

I loved the delivery of the vehicle.

My service with you all has always been outstanding since the day I bought my brand-new car. Back in July, I went to Florida for an oil change, and it was by far the worst experience I’ve ever had compared to the way you all take care of me. I’m truly grateful for the level of service I receive from your team. The customer service is excellent — when I call, I always get an answer, and the fact that you even come pick up the car makes everything so convenient. I hands down recommend you to anyone. I really appreciate the professionalism, consistency, and care. I’ve never had an issue, and honestly, it makes me excited to work with a company like yours.

Took Buick Enclave in for oil change. Received video on phone of the under carriage inspection. Was done in less than an hour. Great service!

All OK

As an out of towner my car was done quickly and efficiently. Front desk and car pick up and drop off went well and was great customer service.

Always get great service from you !!!

aaron was friendly and helpful=we didnt feel the pressure you get from some salesmen=he gave us details so we could understand=will be glad to come back for future business/

Justin did an excellent job of getting my car serviced!

Uneventful.

Very positive experience.

Thank You!

Terence is great to keep me informed. Only one car, so must wait.

Great people to work with!

Speedy service for a very quick reset of air pressure system for my tires.

Thank you to Amanda T. You are a rockstar and I appreciate you so much. You have gone above and beyond for me on more than one occasion!

had oil change using my birthday coupon and waited in the showroom. Jim F. took good care of me.

It looks like the light bulb was replaced but the alignment is still not correct. I have already made 2 trips to get this far and spent 3 1/2 hours and spent $144. Now I am going to visit again to hopefully correct the alignment.

Courteous and prompt

James Fager always provides excellent customer service and explanations are shared about the service the tech has performed.

You changed the oil, rotated the tires and replaced the cabin air filter.

I always like going to the dealership where I am treated like Family with respect and integrity. I always like the fact that I am informed of everything that is going on with my vehicle and the service they provide. Your staff is excellent. I believe there is no other Place to get service like I do at Cable, Dahmer.

The service was quick and the service writer was friendly and had paperwork completed quickly.

The car pick up service was very convenient.

The appointment was faster than expected, but they did not wash my vehicle as I was told was part of the 90 day pitstop.

We went in knowing we wanted a truck, but, we were unsure which one. Karly was AMAZING and helped ever step of the way!

They were very nice to deal with

Been trying to get a hold of Aaron Sanchez for a couple days after I bought my truck and trying to get my buddy a truck. I have not heard back from him

very agreeable people.

FANTASTIC SERVICE AS ALWAYS

fast easy service appointment

The online service scheduling could be causing more delays than necessary. I had an appt on Monday morning but they couldn’t get my car in until Wednesday.

I made an appointment ahead of time to bring my vehicle in and wait while brake pads were put on I had another emergency to take care of so I dropped my vehicle off tonight before so it could be done in the morning and then I was to leave on vacation go pick up my camper, etc. etc. etc. It’s getting close to noon and nobody has called me and I checked into my vehicle and they haven’t even started on it Then I was told oh that wasn’t a real appointment that was just a check in time So what I was supposed to wait there all day until they put brake pads on? This person went to lunch and that person went to lunch. They didn’t even start on my vehicle until 2:30 in the afternoon. Then I couldn’t get to pick my vehicle up until after they closed $500+ later As soon as I started driving my vehicle, the brakes were squealing and screeching. Every time I would come to a stop it almost even feels like it’s slowing down my back end, rear brakes were put on So unfortunately, no one was there to talk to. I left for my vacation with squealing and squeaking breaks the whole time. My mother is now in hospice and I can’t afford to be without my vehicle for very long. I want this matter fixed, and if it caused any more damage to my truck, I expect Chevy auto shop to pay for it I have owned many vehicles in my life. I’ve had many break jobs done. I’ve never had this happen before this is the worst brake job experience I’ve ever had in all my 40+years of having a vehicle.

Stayed in touch with me and let me know everything that was being done.

Keep up the great work..

My appointment was at 10:45am I dropped my car off around 10:30… I didn’t get my car back till about three.. tell me why it took over four hours for a oil change.

Last oil change i sat for over 1 1/2 hours, This time in and out in under a hour

Tired was patched but air in Tires are still showing low

Great service as always

Excellent and knowledgeable staff

No real answer or fix to our problem.

fast service

I called regarding an issue with my car not starting on a Friday and was given an appointment to have it checked the next day. Everything went smoothly and I waited while the problem was evaluated and a new battery was installed. It wasn't cheap but repairs on my Chevy Equinox have proven to be more difficult (and so more costly) because of the way the engine is laid out. Apparently, it is hard to access parts. Wish I would have known that before I purchased the vehicle. Anyway, the repair was made and the issue seems to be resolved although I've only driven it a couple of days since the repair was made. the customer service person was friendly and knowledgeable.

great service

It was fine. Got me in early and was quick

Met all expectations.

I got in quickly with the work completed in a timely manner.

Quick and efficient.

Great customer service as always. They work to be fully transparent with the customer and do well to keep customers informed of service progress on each vehicle.

Morris was fantastic!

James F. makes bringing our vehicles to him very easy. He always knows who we are and treats us like friends that he is happy to see.

Quick and fast

great service, on time

My pervious visit didn’t go so well. Dalton listened to my concerns and made things right. I appreciate him taking the time to listen plus getting my truck back in the shop.

OUSTANDING SERVICE

Was very on the ball and took care of problems promptly.

James Fager Ian Kelly Alicia Thank you very much for Help and Service!! Shirley & and Merle Honig

Quick easy process. They came picked up my truck took it to the dealership. Serviced it then brought it back all within a few hours.

My tire had a screw in it and they were able to work me in so that I could get the tire fixed. Greatly appreciate the service.

Great service as always. James Fager has been my service advisor for years and always has been available for any issues.

Terrance always takes good care of our vehicle needs!

It was absolutely amazing.

James Fager handled everything great! Had alignment done and vehicle drives great.

I took my truck in for general service I.E. tire rotation and oil change. The got it in early and had it out in a timely manner. Quick and friendly service.

Good work and good service.

It took 3 hours because there were too many cars scheduled

My Suv was done before the 2 hour time frame great service

Excellent as always, thank you for all you do, remind me on maintenance on my car. So courteous explaining what needs to be done. Thank you.🤗

Less than clear communications of expectations of trade deal. Promises made, promises not kept.....

This was my first visit to the service department since I bought the car. It was great. Everyone was friendly and helpful and explained everything well!

the estmate was for $450 and the bill was for $1900. How would you feel. get someone that knows their job.

got me in quickly and did a great job.

Prompt and very courteous, always glad to do this appointment. Nice place to sit and wait for it to be done.

I came in for a scheduled oil change and tire rotation and James Fager also had the technician check a couple of filters which were good and would most likely be replaced on the next oil change.

Oil change, tire rotation, cabin air filter and a fix in the body shop in a timely manner. Plus tire sensor fix.

Scheduled quickly and completed quickly. Provided ride home and pickup when finished so I did not have to wait at the dealership.

Best dealership around

James took real good care of car. Thank You

I moved to the Kansas City MO area about 3 months ago after living in Topeka for 15 years. James Fager, the Service Advisor that I deal with is the only person I'll work with when it comes to service on my vehicles, even if it means I commit to a two hour drive, round trip. His customer interaction as well as his dedication to quality has not changed since the acquisition of Ed Bozarth by Cable Dahmer. As long as I own a Chevy and James holds his title, I'll continue to see him regularly. Thank you James!

The work on my truck was scheduled and performed flawlessly in my opinion. The process of having my truck picked up at work, then delivered back to work after completion added a great value to managing my own time more efficiently. Tanks for the great work and commitment to your customers.

Amanda is always so efficient and communicates with me so well throughout the process.

Great service, good communication & service done quickly.

The people are so friendly and they are so willing to help you in anything you need done. They go the extra mile for their customers

Very nice and quick in and out

Friendly, and extremely knowledgeable technician!!! Couldn’t be happier!! Thank you, Jacob!!

Great service

Turn around time was great for the service requested. Very satisfied with the results! Terrance advised of up coming maintenance, which makes planning future for me easier!

Yesterday I had an alarm light come on, and I called Cable Dahmer so I could speak with Terence. He recommended that I bring my vehicle in so he could check the alarm. I immediately drove over, and within minutes he found the problem and easily corrected the problem. There was no charge and they even filled my fluids. Everything was handled quick and professionally. Thanks, Terence, you earned a gold star for your efforts!!!

I had a flat tire...only I could have slice my tire running over a razor blade. I always get smiles and kind words from the staff.

Everything was fine.

Quick, and answered all the questions I had.

Scheduled service and all service items completed efficiently and quickly. However, I personally tried to schedule on-line and got no confirmation. I then called the next day through the phone scheduling mode and it worked fine.

From the service rep I spoke with on the phone to make my appointment to the service rep at the dealership was very professional, efficient and courteous. I was very pleased with the service.

Excellent support all around (sales, finance, detail). All personnel were very professional while, at the same time, friendly, courteous and understanding of our needs and wishes.

Amanda, the service advisor was great to work with and Sam the tech did a great job.

You’re greatest asset is your staff and especially James Fager he has serviced me and my company trucks since 2004. But you need to completely change your on line schedule system. It sucks, I have to come in a day or so early so I can get James as my service advisor he’s not on the list. The main reason I brought my new truck was so I could get James to advise me. But if that’s what I have to do so James gets credit for it so be i. It’s amazing that such a big dealership doesn’t value customer relationship. Way to screw up such a simple concept.

James Fager, and his team are great!

Everyone is always very professional and courteous

Great dealership

Friendly, professional.

Excellent service very professional completed before the time they said Terrence Whitman did a excellent and outstanding job

The staff was super professional and friendly. I just went in for a routine check-up on my car. The waiting room was nice and made the wait more comfortable.

Check engine light back on again within a week - this is getting old

Everything was in good order.

Samantha(my sales rep) was great. I drove 300 miles to buy a vehicle and Samantha made it worth the drive. Hunter in finance and insurance is another story. My experience with him was not very good.

Fast service, in and out in great time! Appreciate your whole service department! Also, Terrance explained future upcoming maintenance for my Equinox! Enjoyed the inspection video too!

Got us right in for service on our Acadia, and did the work in less time than originally estimated. My wife had questions about how some of the options on the car worked because she hasn’t had the car that long. Everything was explained and demonstrated in simple terms which made her very happy. The service area was one of the cleaness I’ve ever seen and the waiting area was also very nice. We’IL be back.

Kevin Feleay handles things with the utmost professionalism. He makes the entire experience painless in an industry that has begun to create so many games it almost makes you want to simply buy a horse... Kevin is super knowledgeable and knows how to handle every aspect of making it easy to jump into a new vehicle! Charlie Campbell, Topeka Kansas

Staff was great and service excellent thank you.

I suppose the work was properly done, not seeing any issues. I get messages from dealership "want us to assess your car for trade-in" excessively, also "your car is being delivered" before the shuttle gets me home (it's NOT delivered or picked up), and it's a treat to search the dealership for the car key because it was misplaced when I go to get the car ...

Called to verify part was received and to schedule service appointment. Confirmed part was at the dealership and scheduled appointment. Went to dealership for scheduled appointment to install part. Was informed that they no longer had the part that was confirmed to be there 24 hours earlier. Part now on backorder and not time frame was given for new part to arrive.

Employees very polite. Even though they were very busy I got out within an hour.

Cable Dahmer is very organized and friendly. It’s a piece of mind

It was a positive experience

David is great

Sabra is the best! She always listens and tries to support in anyway she can!

I dropped my car off on a Friday morning, I was told that it would be looked at by Tuesday and I didn’t get it back until Thursday. Also, in order for me to get a loaner vehicle, I had to put $100 deposit down which was taken immediately. I returned the vehicle 6 business days ago and I still haven’t received the $100 deposit back. Not really impressed at the moment.

The service advisor A. Martinez was wery helpful and knowledgeable.

We do all our vehicle servicing at Topeka Cable Dahmer. We always schedule our servicing with James Fager because of the excellent customer service he provides us.

Everything was done that I asked for in a timely matter.

Very pleasant. My vehicle was serviced timely. I was very comfortable while waiting.

Brock answered all our questions and even helped set the up On Star system for us.

Everything went in a timely manor, I appreciate that very much.

Our sales rep , Samantha was awesome. Very knowledgeable about my vehicle, and very nice to talk to. Made my buying experience very easy

Good guys, worked to keep within my Budget. God Bless, and Thank You all!

I appreciated the high level of hospitality and the positive attitude displayed by the assistant, who was effective in creating a welcoming atmosphere.

Terrance always takes care of me.

When I brought my GMC Sierra AT4 in for the safety recall and oil change, Terence Wrightsman started me out by explaining what procedures mechanics would be doing to check the safety recall on my truck. I appreciated the video after the inspection was completed, and Terence also clarified the service done on my vehicle when I picked it up. On a side note, Amanda Terwillinger, was also helpful in getting me started when I dropped off my vehicle until Terence was able to connect with me. Usually, my husband and I work through Terence, but Amanda also was accessible in getting my vehicle checked in, so my time was well spent. The courtesy drive home while I waited on my vehicle was another reason we continue to do business with Cable Dahmer.

ALWAYS THE BEST

As Usual, the staff was prompt, professional, personable, and knowledgeable. Love that video inspection.

Amanda was awesome as usual everything went great.

Great deal on a great suburban

Terrence Wrightsman is a wonderful service advisor. He is on top of everything, very knowledgeable and polite. I really appreciate and value the short video sent to me going over the vehicle by the technician. Your courtesy vehicle program is wonderful as well. I would suggest to either improve the courtesy auto communication, or stop using it. As it is not accurate and causes confusion for the customer.

Friendly, comfortable, and short, that works for me

Once a vehicle was decided on, the process was very smooth. Dealership took the time to bring up/explore multiple vehicles for my wife and I to agreed upon. Finance was very helpful with placing us into the vehicle we wanted, on the terms we desired.

I am blanking on her name, I believe it was Amanda. She is a short blonde girl. She was so sweet and patient as we were telling her all of the problems we had with the car. She was able to get us into a rental while we were waiting on the car to get fixed! She will certainly be the service tech I want to use every time!

Very easy to work with listen to my conceens took action I was in a bind . Steven Morgan took care of everything Rental staff got me out & on the road GREAT JOB by all

The service department took care of me timely and professional. Very positive experience.

Fast and friendly

Everyone was very courteous, friendly, and professional.

Salesperson was great, had a issue with work being done to truck after purchase, but they did get it fixed properly after taking it back

James Fager is an excellent example of how to treat a customer

Always great service. Have worked with James Fager for years.

Excellent communication during process. Very much appreciate the concierge service, which makes the whole process incredibly convenient. The video inspection provides me with confidence about the overall status of my vehicle.

It was amazing service. Quick and very helpful service

Great service!

Service was performed in a fast and thorough time frame

I was well taken care of

Listen I came in for a service and I don’t need to tell you all that you did a good job for a service. How about just do your job and be done with it.

Always well organized and efficient

It was good, tried to complete a task on my own stripped the part out in the engine block and you guys came in clutch for me to get my truck back on the road

Can’t seem to fix the problem. Just keep saying they are working on it. When bought car, they didn’t show me this part of car fax or I would not have bought it. Important part of information was withheld about the car. So I guess it is buyer beware. Maybe salespeople should have better training in being truthful. Service department try but it seems their hands are tied.

James Fager is great to work with.

Great salesman

Had a great sales person and finance person thst made things very easy.

As usual James Fager took great care of me and my vehicle. The staff was great and would come to break room and make sure everything was ok.

Very prompt service. Appreciated the thoroughness of the inspection conducted in addition to the oil change and tire rotation.

Every time I go to Cable, Dahmer, I’m treated with the upmost respect and courtesy. I wish all dealerships were like that, but I wouldn’t know because I only go to Cable, Dahmer the best number one dealership in service and auto sales.

my advisor James Fager was very helpful and the video, by my mechanic, was good. After reading my multipoint I was bothered. Items checked in red were #4, #16, #21, #22. I spent much of the day under the truck looking for the leaks and wear that are associated with these four items. I didn't find anything wrong that wasn't covered by James's initial advisement. I was also told that the estimate was for an hour and a half, I was there for two hours forty-six minutes. Not happy.

All who had contact with me were great

The salesman we worked with Jaryl was a great guy, the sales manager on the other hand was absolutely terrible, and we caught him in several lies. Fortunately Patrick was able to work everything out and we were able to complete the purchase. We were told by the sales manager that if we wanted the vehicle we were interested in we would have to buy it today because if we didn’t it would be going to a fleet sale tomorrow. Then he told the salesman to tell us that the vehicle already had the protective wrap installed and we would have to pay the extra $3995.00 for that option to complete the purchase, and we would have to schedule a time to have it brought back in to have it “refreshed”. Upon inspection of the vehicle it was discovered that the protective wrap was not installed and had never been installed. I was very disappointed in that I really believed that dealerships had moved on from using underhanded sales tactics. In our previous purchases (different dealers) everything was completely above board.

Excellent