Our Reviews

Steve Morgan was great to work with. He addressed all of our concerns and did a great job working with the warranty company.

James Fager always provides excellent customer service and explanations are shared about the service the tech has performed.

The person helping at the service desk was AMAZING!! Sabra is always very helpful and professional. She has always done the extra mile for us and we really appreciate her!!

Having my truck for three days and 700 for an alternator and a serpentine belt was not good service.

10/10 experience. Everyone was so kind and helpful through the entire process. Marty was the absolute best salesman I could have asked for. He answered all my questions and even made me aware of things I didn’t think to ask. I could rave about each person who helped me, but I don’t think I have enough time for that. I will say that with this being my first time buying a car on my own I truly could not have asked for a better experience!

Justin did an excellent job of getting my car serviced!

Uneventful.

I always like going to the dealership where I am treated like Family with respect and integrity. I always like the fact that I am informed of everything that is going on with my vehicle and the service they provide. Your staff is excellent. I believe there is no other Place to get service like I do at Cable, Dahmer.

The service was quick and the service writer was friendly and had paperwork completed quickly.

The car pick up service was very convenient.

It was a seamless visit. Well done gang!

Cable Dahmers' excellent service makes me want to drive the 90 miles to get my oil changed and any other service my Enclave needs. I could go to service centers that are much closer, but why do that when I want the best service. Thank you Marty and the gal who handles my service. Sorry I can't remember her name other than it starts with an "A". She does great work. Marty was our Salesman and he was great also. Thanks guys.

Had an appointment for oil change. This time only took about 30 minutes. Awesome 👏

Great

The service was excellent. Your customer service agent that took care of me was very very customer focused.

I called regarding an issue with my car not starting on a Friday and was given an appointment to have it checked the next day. Everything went smoothly and I waited while the problem was evaluated and a new battery was installed. It wasn't cheap but repairs on my Chevy Equinox have proven to be more difficult (and so more costly) because of the way the engine is laid out. Apparently, it is hard to access parts. Wish I would have known that before I purchased the vehicle. Anyway, the repair was made and the issue seems to be resolved although I've only driven it a couple of days since the repair was made. the customer service person was friendly and knowledgeable.

James went beyond the normal service to make sure everything was okay.

Fast service, in and out in great time! Appreciate your whole service department! Also, Terrance explained future upcoming maintenance for my Equinox! Enjoyed the inspection video too!

Thank You!

every body is very helpful

I made an appointment ahead of time to bring my vehicle in and wait while brake pads were put on I had another emergency to take care of so I dropped my vehicle off tonight before so it could be done in the morning and then I was to leave on vacation go pick up my camper, etc. etc. etc. It’s getting close to noon and nobody has called me and I checked into my vehicle and they haven’t even started on it Then I was told oh that wasn’t a real appointment that was just a check in time So what I was supposed to wait there all day until they put brake pads on? This person went to lunch and that person went to lunch. They didn’t even start on my vehicle until 2:30 in the afternoon. Then I couldn’t get to pick my vehicle up until after they closed $500+ later As soon as I started driving my vehicle, the brakes were squealing and screeching. Every time I would come to a stop it almost even feels like it’s slowing down my back end, rear brakes were put on So unfortunately, no one was there to talk to. I left for my vacation with squealing and squeaking breaks the whole time. My mother is now in hospice and I can’t afford to be without my vehicle for very long. I want this matter fixed, and if it caused any more damage to my truck, I expect Chevy auto shop to pay for it I have owned many vehicles in my life. I’ve had many break jobs done. I’ve never had this happen before this is the worst brake job experience I’ve ever had in all my 40+years of having a vehicle.

This was my first visit to the service department since I bought the car. It was great. Everyone was friendly and helpful and explained everything well!

A

Was very on the ball and took care of problems promptly.

You changed the oil, rotated the tires and replaced the cabin air filter.

The appointment was faster than expected, but they did not wash my vehicle as I was told was part of the 90 day pitstop.

James is a fantastic service advisor as always

the estmate was for $450 and the bill was for $1900. How would you feel. get someone that knows their job.

Great service as always

It was absolutely amazing.

I took my truck in for general service I.E. tire rotation and oil change. The got it in early and had it out in a timely manner. Quick and friendly service.

great service, on time

My pervious visit didn’t go so well. Dalton listened to my concerns and made things right. I appreciate him taking the time to listen plus getting my truck back in the shop.

Amanda, the service advisor was great to work with and Sam the tech did a great job.

great service

Terence is great to keep me informed. Only one car, so must wait.

Speedy service for a very quick reset of air pressure system for my tires.

Thank you to Amanda T. You are a rockstar and I appreciate you so much. You have gone above and beyond for me on more than one occasion!

My service with you all has always been outstanding since the day I bought my brand-new car. Back in July, I went to Florida for an oil change, and it was by far the worst experience I’ve ever had compared to the way you all take care of me. I’m truly grateful for the level of service I receive from your team. The customer service is excellent — when I call, I always get an answer, and the fact that you even come pick up the car makes everything so convenient. I hands down recommend you to anyone. I really appreciate the professionalism, consistency, and care. I’ve never had an issue, and honestly, it makes me excited to work with a company like yours.

I dropped my car off on a Friday morning, I was told that it would be looked at by Tuesday and I didn’t get it back until Thursday. Also, in order for me to get a loaner vehicle, I had to put $100 deposit down which was taken immediately. I returned the vehicle 6 business days ago and I still haven’t received the $100 deposit back. Not really impressed at the moment.

The service advisor A. Martinez was wery helpful and knowledgeable.

Quick and efficient.

Great customer service as always. They work to be fully transparent with the customer and do well to keep customers informed of service progress on each vehicle.

Morris was fantastic!

Everything was done that I asked for in a timely matter.

Very nice and quick in and out

very pleasant experience

They were very nice to deal with

Been trying to get a hold of Aaron Sanchez for a couple days after I bought my truck and trying to get my buddy a truck. I have not heard back from him

very agreeable people.

It was fine. Got me in early and was quick

James Fager Ian Kelly Alicia Thank you very much for Help and Service!! Shirley & and Merle Honig

Quick easy process. They came picked up my truck took it to the dealership. Serviced it then brought it back all within a few hours.

My tire had a screw in it and they were able to work me in so that I could get the tire fixed. Greatly appreciate the service.

The online service scheduling could be causing more delays than necessary. I had an appt on Monday morning but they couldn’t get my car in until Wednesday.

James F. makes bringing our vehicles to him very easy. He always knows who we are and treats us like friends that he is happy to see.

Quick and fast

Excellent and knowledgeable staff

No real answer or fix to our problem.

You’re greatest asset is your staff and especially James Fager he has serviced me and my company trucks since 2004. But you need to completely change your on line schedule system. It sucks, I have to come in a day or so early so I can get James as my service advisor he’s not on the list. The main reason I brought my new truck was so I could get James to advise me. But if that’s what I have to do so James gets credit for it so be i. It’s amazing that such a big dealership doesn’t value customer relationship. Way to screw up such a simple concept.

Very positive experience.

I loved the delivery of the vehicle.

had oil change using my birthday coupon and waited in the showroom. Jim F. took good care of me.

My appointment was at 10:45am I dropped my car off around 10:30… I didn’t get my car back till about three.. tell me why it took over four hours for a oil change.

Last oil change i sat for over 1 1/2 hours, This time in and out in under a hour

Tired was patched but air in Tires are still showing low

FANTASTIC SERVICE AS ALWAYS

fast easy service appointment

got me in quickly and did a great job.

Great service as always. James Fager has been my service advisor for years and always has been available for any issues.

Terrance always takes good care of our vehicle needs!

We do all our vehicle servicing at Topeka Cable Dahmer. We always schedule our servicing with James Fager because of the excellent customer service he provides us.

I came in for a scheduled oil change and tire rotation and James Fager also had the technician check a couple of filters which were good and would most likely be replaced on the next oil change.

Very pleasant. My vehicle was serviced timely. I was very comfortable while waiting.

Brock answered all our questions and even helped set the up On Star system for us.

Friendly and reliable

Very helpful people, even though I was waiting for Arron

Stayed in touch with me and let me know everything that was being done.

Keep up the great work..

It looks like the light bulb was replaced but the alignment is still not correct. I have already made 2 trips to get this far and spent 3 1/2 hours and spent $144. Now I am going to visit again to hopefully correct the alignment.

Amanda is always so efficient and communicates with me so well throughout the process.

Great service, good communication & service done quickly.

The people are so friendly and they are so willing to help you in anything you need done. They go the extra mile for their customers

Excellent support all around (sales, finance, detail). All personnel were very professional while, at the same time, friendly, courteous and understanding of our needs and wishes.

James Fager handled everything great! Had alignment done and vehicle drives great.

Prompt and very courteous, always glad to do this appointment. Nice place to sit and wait for it to be done.

Got us right in for service on our Acadia, and did the work in less time than originally estimated. My wife had questions about how some of the options on the car worked because she hasn’t had the car that long. Everything was explained and demonstrated in simple terms which made her very happy. The service area was one of the cleaness I’ve ever seen and the waiting area was also very nice. We’IL be back.

Best dealership around

Good work and good service.

Oil change, tire rotation, cabin air filter and a fix in the body shop in a timely manner. Plus tire sensor fix.

Scheduled quickly and completed quickly. Provided ride home and pickup when finished so I did not have to wait at the dealership.

Our sales rep , Samantha was awesome. Very knowledgeable about my vehicle, and very nice to talk to. Made my buying experience very easy

Good guys, worked to keep within my Budget. God Bless, and Thank You all!

Kevin Feleay handles things with the utmost professionalism. He makes the entire experience painless in an industry that has begun to create so many games it almost makes you want to simply buy a horse... Kevin is super knowledgeable and knows how to handle every aspect of making it easy to jump into a new vehicle! Charlie Campbell, Topeka Kansas

Staff was great and service excellent thank you.

I suppose the work was properly done, not seeing any issues. I get messages from dealership "want us to assess your car for trade-in" excessively, also "your car is being delivered" before the shuttle gets me home (it's NOT delivered or picked up), and it's a treat to search the dealership for the car key because it was misplaced when I go to get the car ...

The staff was super professional and friendly. I just went in for a routine check-up on my car. The waiting room was nice and made the wait more comfortable.

Check engine light back on again within a week - this is getting old

Everything was in good order.

Cable Dahmer is very organized and friendly. It’s a piece of mind

Great people to work with!

OUSTANDING SERVICE

ALWAYS THE BEST

Mr. Martinez is the best customer service person! Always attentive and takes time to address and resolve all issues.

Great service, super freindly

Marty is the best, gets what I want. No games

Not now

Very good.

James took real good care of car. Thank You

I moved to the Kansas City MO area about 3 months ago after living in Topeka for 15 years. James Fager, the Service Advisor that I deal with is the only person I'll work with when it comes to service on my vehicles, even if it means I commit to a two hour drive, round trip. His customer interaction as well as his dedication to quality has not changed since the acquisition of Ed Bozarth by Cable Dahmer. As long as I own a Chevy and James holds his title, I'll continue to see him regularly. Thank you James!

The work on my truck was scheduled and performed flawlessly in my opinion. The process of having my truck picked up at work, then delivered back to work after completion added a great value to managing my own time more efficiently. Tanks for the great work and commitment to your customers.

Employees very polite. Even though they were very busy I got out within an hour.

It was amazing service. Quick and very helpful service

Great service!

James Fager, and his team are great!

Yesterday I had an alarm light come on, and I called Cable Dahmer so I could speak with Terence. He recommended that I bring my vehicle in so he could check the alarm. I immediately drove over, and within minutes he found the problem and easily corrected the problem. There was no charge and they even filled my fluids. Everything was handled quick and professionally. Thanks, Terence, you earned a gold star for your efforts!!!

I had a flat tire...only I could have slice my tire running over a razor blade. I always get smiles and kind words from the staff.

Everything was fine.

Great salesman

Had a great sales person and finance person thst made things very easy.

The video that was sent to me by my technician during service was very professional and thorough. I've experienced nothing but great customer service for my vehicle at Cable Dahmer.

David Degadillo, Pat Baumgartner, and the entire Cable Dahmer team were amazing to work with—as always! This is the third vehicle we’ve purchased from them, and our second brand-new one. Every experience has been easy, professional, and enjoyable. Highly recommend Cable Dahmer for anyone looking for a dealership that truly values its customers.

There was alot of miscommunication between the posted vehicle price on their website and the price they actually wanted to try and charge us.

Find the solution when i made a decision really fast.

Helpful, I really appreciate the valet service and video about my car from the mechanic. After the diagnosis they were able to give me a price quote. Timely done.

Body repair work was done on time and quality was excellent. Staff was courteous and communicated schedule and details.

Met all expectations.

I got in quickly with the work completed in a timely manner.

fast service

Excellent as always, thank you for all you do, remind me on maintenance on my car. So courteous explaining what needs to be done. Thank you.🤗

Less than clear communications of expectations of trade deal. Promises made, promises not kept.....

Everyone is always very professional and courteous

Great dealership

Friendly, professional.

Excellent service very professional completed before the time they said Terrence Whitman did a excellent and outstanding job

Terrence Wrightsman is a wonderful service advisor. He is on top of everything, very knowledgeable and polite. I really appreciate and value the short video sent to me going over the vehicle by the technician. Your courtesy vehicle program is wonderful as well. I would suggest to either improve the courtesy auto communication, or stop using it. As it is not accurate and causes confusion for the customer.

Samantha(my sales rep) was great. I drove 300 miles to buy a vehicle and Samantha made it worth the drive. Hunter in finance and insurance is another story. My experience with him was not very good.

I appreciated the high level of hospitality and the positive attitude displayed by the assistant, who was effective in creating a welcoming atmosphere.

Everything and everybody were good and responsive.

We went in knowing we wanted a truck, but, we were unsure which one. Karly was AMAZING and helped ever step of the way!

It took 3 hours because there were too many cars scheduled

As Usual, the staff was prompt, professional, personable, and knowledgeable. Love that video inspection.

Quick, and answered all the questions I had.

Scheduled service and all service items completed efficiently and quickly. However, I personally tried to schedule on-line and got no confirmation. I then called the next day through the phone scheduling mode and it worked fine.

From the service rep I spoke with on the phone to make my appointment to the service rep at the dealership was very professional, efficient and courteous. I was very pleased with the service.

It was a positive experience

David is great

Always have a great experience with Cable Dahmer. Staff are so friendly and helpful.

my advisor James Fager was very helpful and the video, by my mechanic, was good. After reading my multipoint I was bothered. Items checked in red were #4, #16, #21, #22. I spent much of the day under the truck looking for the leaks and wear that are associated with these four items. I didn't find anything wrong that wasn't covered by James's initial advisement. I was also told that the estimate was for an hour and a half, I was there for two hours forty-six minutes. Not happy.

All who had contact with me were great

The salesman we worked with Jaryl was a great guy, the sales manager on the other hand was absolutely terrible, and we caught him in several lies. Fortunately Patrick was able to work everything out and we were able to complete the purchase. We were told by the sales manager that if we wanted the vehicle we were interested in we would have to buy it today because if we didn’t it would be going to a fleet sale tomorrow. Then he told the salesman to tell us that the vehicle already had the protective wrap installed and we would have to pay the extra $3995.00 for that option to complete the purchase, and we would have to schedule a time to have it brought back in to have it “refreshed”. Upon inspection of the vehicle it was discovered that the protective wrap was not installed and had never been installed. I was very disappointed in that I really believed that dealerships had moved on from using underhanded sales tactics. In our previous purchases (different dealers) everything was completely above board.

I am blanking on her name, I believe it was Amanda. She is a short blonde girl. She was so sweet and patient as we were telling her all of the problems we had with the car. She was able to get us into a rental while we were waiting on the car to get fixed! She will certainly be the service tech I want to use every time!

Very easy to work with listen to my conceens took action I was in a bind . Steven Morgan took care of everything Rental staff got me out & on the road GREAT JOB by all

The service department took care of me timely and professional. Very positive experience.

Fast and friendly

Everyone was very courteous, friendly, and professional.

Terrance always takes care of me.

When I brought my GMC Sierra AT4 in for the safety recall and oil change, Terence Wrightsman started me out by explaining what procedures mechanics would be doing to check the safety recall on my truck. I appreciated the video after the inspection was completed, and Terence also clarified the service done on my vehicle when I picked it up. On a side note, Amanda Terwillinger, was also helpful in getting me started when I dropped off my vehicle until Terence was able to connect with me. Usually, my husband and I work through Terence, but Amanda also was accessible in getting my vehicle checked in, so my time was well spent. The courtesy drive home while I waited on my vehicle was another reason we continue to do business with Cable Dahmer.

It was good, tried to complete a task on my own stripped the part out in the engine block and you guys came in clutch for me to get my truck back on the road

Can’t seem to fix the problem. Just keep saying they are working on it. When bought car, they didn’t show me this part of car fax or I would not have bought it. Important part of information was withheld about the car. So I guess it is buyer beware. Maybe salespeople should have better training in being truthful. Service department try but it seems their hands are tied.

James Fager is great to work with.

Everything went in a timely manor, I appreciate that very much.

Amanda was awesome as usual everything went great.

Great deal on a great suburban

Friendly, comfortable, and short, that works for me

Once a vehicle was decided on, the process was very smooth. Dealership took the time to bring up/explore multiple vehicles for my wife and I to agreed upon. Finance was very helpful with placing us into the vehicle we wanted, on the terms we desired.

Excellent service

Very helpful and friendly

Great communication with the service advisor, and the technician finished the job in a timely manner,

Always informative

Although there was some confusion initially with the diagnosis of the problem, it was resolved to my complete satisfaction. James Fager did a great job keeping me informed of the work progress!

Listen I came in for a service and I don’t need to tell you all that you did a good job for a service. How about just do your job and be done with it.

Always well organized and efficient

James, our service advisor, is always welcoming and gets things done.

Took my Silverado in for an oil change and tire rotation. Everything went easy and quick.

Turn around time was great for the service requested. Very satisfied with the results! Terrance advised of up coming maintenance, which makes planning future for me easier!

Called to verify part was received and to schedule service appointment. Confirmed part was at the dealership and scheduled appointment. Went to dealership for scheduled appointment to install part. Was informed that they no longer had the part that was confirmed to be there 24 hours earlier. Part now on backorder and not time frame was given for new part to arrive.

Always great service. Have worked with James Fager for years.

Excellent communication during process. Very much appreciate the concierge service, which makes the whole process incredibly convenient. The video inspection provides me with confidence about the overall status of my vehicle.

Sabra is the best! She always listens and tries to support in anyway she can!

Amazing team! More than satisfied with the service I received

James always makes sure all of my vehicle’s service needs are taken care of

great

Very prompt service. Appreciated the thoroughness of the inspection conducted in addition to the oil change and tire rotation.

Every time I go to Cable, Dahmer, I’m treated with the upmost respect and courtesy. I wish all dealerships were like that, but I wouldn’t know because I only go to Cable, Dahmer the best number one dealership in service and auto sales.

Samantha was an Amazing Salesperson and made us feel priority one. The process was very smooth and enjoyable.

James Fager has been my Rep for 20+ years. He has ALWAYS taken great care of us.

Friendly, and extremely knowledgeable technician!!! Couldn’t be happier!! Thank you, Jacob!!

Great service

My Suv was done before the 2 hour time frame great service

Salesperson was great, had a issue with work being done to truck after purchase, but they did get it fixed properly after taking it back

James Fager is an excellent example of how to treat a customer

As usual James Fager took great care of me and my vehicle. The staff was great and would come to break room and make sure everything was ok.

Good service

My service tech was incredibly helpful - fast to respond and easy to do business with.

My service advisor, Steven Morgan, really knows service and gives you the straight answers. I was in and out of the service department in the quickest possible time!

Service advisor (Steve Morgan) was good and easy to work with. Cost of repair was outrageous in my opinion.

Always great service when I go in.

Excellent service. Everyone was awesome. Great experience as always.

Prompt and friendly service

My truck has only 12k miles and was having a brake issue that I believed was a defect issue and not a wear and tear issue. After being told initially the issue would not be covered under warranty, the dealership service department did the right thing and got the issue covered under warranty. Much appreciated. Good overall experience.

Service was performed in a fast and thorough time frame

I was well taken care of

Terence Wrightsman always does an awesome job handling all of my car's many problems that pop up. I can trust him that he won't jerk me around on what is wrong or the prices.

Everyone did excellent! However I am not happy that I have to keep replacing different sensors. Very expensive parts and labor. I only have 52,594 miles on my truck. It does not make feel good about GM.

Very friendly and fast accurate service

Great service

James Fager always keeps me informed on the progress of the repairs being done

My experience for my first oil change was excellent. Service people were great. Was in and out in less than an hour.

Fast and thorough

I appreciate the communication through text messages and also the phone call to talk about results found during the vehicle inspection.

Brought in my 2023 Silverado for maintenance and James was very nice and helped me out greatly.

David did a great job and was very helpful throughout the entire process.

Mostly highly recommend this dealership

I have always had nothing but an outstanding experience with Cable Dahmer service department. And James Fager is the service representative I always deal with and highly recommend him. He goes way above and beyond not only ensuring my comfort while I wait, but keeping me undated on the progress of my vehicle.

great service done quickly

Was very happy with the service, Amanda was my service agent. She did an excellent job, Thanks also for washing my car!!

My car was 100% normal upon pick up, and returned, the check engine light is on, 18 different codes came up, the coolant fan is on overdrive.

Brock was an exceptional salesman. I think he did an excellent job explaining the deals and he was helpful when I had questions.

Always satisfied with Dahmer service

Always do a great job.

As always, Cable-Dahmer Topeka Buick took excellent care of my 2011 Buick LaCrosse. Services were explained well, and future services needed as well.

Thank goodness we have Amanda at your place. She has always helped us out. She made sure to check that we were still covered for our dead battery. She deserves a very large Christmas bonus.

Great job as usual.

Your Service Department is hitting it out of the park! I initially made an appointment at Dale Willey GMC in Lawrence because they are my hometown dealership. However, their Service Manger's customer service is dismal, to say the least. Upon having a second bad experience at Dale Willey, I called your Service Department and they told me that they would come pick up my truck, perform the recall, rotate the tires, and complete anything else that was needed. This was a painless experience and your Service Writer kept me informed of the status and made sure I was taken care of. Cable Dahlmer Topeka is truly providing the pinnacle of customer service and expert service all around. Kudos to your team and especially the customer service culture that you you have created. You are definitely my go to dealership.

Thank you to Jason, James, and Sabra for all you help! Merry Christmas!

Excellent

Korey did my oil change and I was out in 30 mins. He did a great job!

The process was quick this time since I let them know I was coming from out of town and they had it all ready to test drive and start the process.

James is my service advisor and he always goes above and beyond...always answers my questions..he is my one and only advisor and I will go to nobody else

Had an oil change and tire rotation. James got me taken care of in a fast and friendly manner.

James Fager took care of my car as usual this was a big dollar repair! He explained it to me and told me what could happen if we didn’t fix the problems. Thank you James!

Great customer service! Took care of what I wanted to get serviced in a very reasonable amount of time. Great information on a couple other services needed next time vehicle brought into the service center.

did a good job, service addviser was nice and polite

Great staff and service.

Service was good. The price was a little high.

Staff were very courteous and knowledgeable and efficient.

No hassles, taken care of in a timely manner.

great job!

Friendly, trustworthy

James always takes good care of me.

As always, Steve Morgan takes care of what needs to be done to our vehicle.

March service check indicated rear brake pads were in yellow. November service check says rear brake pads in green. Which mechanic is correct?

The team all handled my concerns in a timely and professional manner.

Service was quick, and James did a great job.

Stopped at shop to get anew battery with out and appointment and service writer was able to get me in and out waiting for just 1:00 hour service was great and please thank all the staff.

Kevin is great!

The team was efficient, polite and quick!

James is the best service advisor I have experienced out there, treats you like family.

Every thing went well

I commute out of town and get back into topeka late most days. Amanda and team worked with me to coordinate drop off and pick up times outside of normal operating hours.

0700 hour appointment made to have a new key programmed. I asked how long it would take because I needed to be at work at 0900 hrs. An hour. At 0850 hrs, I was still waiting. Then, I was told the shop guys don't come in until til 0730 hrs. At 0900 hrs I was finally done. I wish more communication had been given so I might have scheduled this on my day off.

Fast & efficient

They, checked my truck and updated software and module for the break system.

Very quick and helpfull

The dealership was great to work with. Got me a good deal on some tires. My truck ride like it’s on pillows.

The service advisor was great and very helpful.

The Topeka, Kansas dealership was the best. Great service dept. with amazing customer service. I Highly reccomend

Equinox oil change in speedy time by service department! Terrence updated me on up coming maintenance issue as usual! Cory sent an inspection video which was informative too! Thanks for rinsing off my 2021 equinox after servicing. Appreciate you guys, thanks!

Terrence is great.

Everything went well

It was ok

Service was great

Loved that I could have my vehicle picked up and returned to my place of employment without missing work or using any leave time. Very convenient. Also the video that was sent informs me of a check on the underside of my vehicle along with tires.

great buying experience..marty Steinert was very easy to work with.

Fast and friendly. They help me with all my car problems. Very professional! I will be taking my cars to them for now on.

Luv luv Amanda!!! Best service manager I have dealt with in years. I had a short notice tire problem and needed an oil change and tire rotation. She went above and beyond to squeeze me in within an hour of asking. The guys in the back also washed my mud coved truck. Perfect.

We are highly satisfied with our service manager James Fager.

Fixed all my issues and did it quickly, Oil change, tire rotation, sensor replaced, rear window wiper replaced, and right side head light replaced, All in a morning.

Work was completed in estimated time quoted. Waiting area very comfortable. Service advisor (Terence Wrightsman) kept me informed and answered all my questions.

As always, car problem diagnosed and remedied! Adrian was excellent at keeping me informed.

I brought my vehicle in for an oil change on 1-9. Was told my Ikon GPS wasn't secured and that it would be secured during this appointment. I also brought up my brakes squeaking and rough idle. Neither of those we addressed. I get home and see my GPS is still not secured, I call back up and was told I'd get a call back shortly. Never received a call. Reached out to our salesperson twice to finally get service to call. They set me up for 830am on 1-12. I get there and my appointment was not there but they got me in to secure the GPS (2nd time). Noted again with the brakes and rough idle, vehicle had a code. I was told by advisor the GPS was secured and that she couldn't see it, great! I get home and read the paperwork and see that it said it was removed, I check my app and yep, sure enough I was at home and my GPS was still at Cable dahmer. I called finance to check to make sure we paid for it, and we did. Said hes not sure why it was removed. The video the tech sent said it was a lot tracker and we didnt need it so he removed it, even though work order said to secure, and we paid almost $1500 for it! Came in next day, Tuesday at 830am to get it put back in my vehicle. 3rd time there for same thing! I am speaking w finance and im not sure if this was a salesman but he came in and interrupted me speaking w finance about my rough idling and it not being the tracker for him to say "I took your vehicle over, I have another customer waiting, so" I was like well, okay. And left the office. Made the "new deal" customer more important than a customer thats had their vehicle for not even 2mo and having issues. Service manager brings over vehicle and chats for a bit, says he will call me in the afternoon to set up an appointment for likely next week, when he can get a loaner. I said whenever is fine as long as im on the schedule. Here we are, 2 days later and still no call to set up an appointment. After that conversation I went over and spoke to our salesman to tell him how poorly ive been treated. He was no happy. He and a couple other people checked out the tracker to ensure it was in correctly. They said thats not where its typically placed and had to cut the cable ties and reattach it where it should be. Do big deal, its done. Im unsure how I didnt notice this immediately, but next morning I'm walking to my vehicle and notice a sticker on the outside of my windshield. Its my Ikon GPS sticker that clearly says "this side down", shows my IMEI information etc. I called Ikon and they said that sticker should NOT be visible and to remove the sticker and put it in my door frame. I am very disappointed with every encounter I've had outside of our salesperson and finance guy. The lack of communication and trust is a major problem. People who spend their money with you should NOT be having these concerns or experience time after time.

on time; friendly service; good communication on service status

I traded in a 2024 Suburban for a 2026 Yukon XL. The process could not have been smoother. Everyone from the sales department, Jeryl, to the sales manager, Jeremy, to the finance manager, Cody, were personable, accommodating, and a real pleasure to work with. I have purchased dozens of vehicles over the past 45 years, and this was perhaps the best experience ever. Cable Dahmer of Topeka obviously understands that investing in the best people possible is what makes an organization outstanding. Great Job Everyone!

Awesome experience

Oil change and tire rotation

My appointment was for 1:45pm and I waited, and I waited more, and even more, not knowing what was going on. Finally, I got a text from the sales guy. He said he was finishing up and would r with me soon. Soon never came. I waited once again. Finally he texts again and asks if another day would work and he thought I had left. No I was still waiting not knowing what was going on. I felt awkward. He said he would be with me shortly. Shortly was not the case. Frustrated, I finally decide to walk inside to see if someone else can help. As soon as I walk through the front door the sales manager greeted me. I told him what was going on and asked if he could help me. He did. I was told they had two sales people call in sick that day and they were short handed. I understand that, but I felt like they didn’t want to deal with me. Like they didn’t want to sell me a vehicle. I understand they were short handed, but why couldn’t someone, anyone let me know what was going on. My appointment was 1:45pm and I left there to go home at 7:35pm. I was not pleased with how they do business.

A+

Amanda was great to work with!

Terrance and all the folks in the service department did a great job. They got me in and out quickly and kept me informed.

James Fager takes great care of me and my vehicles!!

Justin communicated with me the progress of the extensive service that was done. If Justin wasn’t available, Adrian was available to keep me updated. Mauricio, the technician that performed the work really did a great job. They contacted me during the warranty repair to do additional work that would save me money in the long run and I really appreciated that.

Great service advisor.

Great service, but technician failed to put new sticker on inside of windshield with oil change mileage and date. Kind of important to me!

I had the best experience! James treated me with respect and cared about getting my car fixed. He explained the work to my car that I could understand.

Cable Dahmer its always a pleasure having my vehicle serviced through them. Fast and friendly service department. Service representative Steve Morgan always takes care of my service needs. 100% would recommend to any and all for any vehicle service.

I love Cable Dahmer services. I totally trust the workers to tell me what my car needs done. They take the time to explain how the repairs work and why my car needs them. I am a person that knows only how to put gas in my car so it was really good to know what was going on. It is very easy to get a service appointment. The valet service Cable Dahmer offers is fantastic! I use it every time my car needs anything. This time they even offered to wash my car. Everyone is very friendly and eager to help the customer. I absolutely recommend Cable Dahmer to all my friends and family. Great Job everyone!!

Good dealership

Everyone was very kind and professional. The video from the technician, I believe her name was Ashley, was nice. I didn't see it until I got home but it looked like she sent it as an update during my service. My car was as clean when I got it back after the service as it was before the service. Waiting room was comfortable and I appreciated the hot coffee on a cold day. Well done

done sooner than excepted!!

A loaner would have been helpful for the two weeks my vehicle was in the shop. Aside from that, the service was ok.

Went in for an oil change and a tire rotation with a scheduled appointment. Work was completed in just over an hour with a video inspection and a car wash.

James does a great job

This is the second time that we have purchased a vehicle from Cable Dahmer Topeka. From the beginning, our salesman Jaryl Wilson was phenomenal. Communication with Jaryl was clear and easy. Not only was Jaryl able to find the pickup that we were looking for, but he also found us an excellent rebate discount. The dealership offered us a great value for our trade-in. Everyone welcomed us with enthusiasm the day we picked up our new vehicle. I highly suggest Jaryl and all the team members at Cable Dahmer Topeka for your vehicle purchase. We are very pleased with their customer service and will continue to do business with them.

I would like my visits better if my GM Rewards were used automatically.

Always have a good experience with James Fager.

Trey was very down-to-earth, and I enjoyed working with him.

Everyone was helpful, the waiting area was warm and welcoming, and I appreciate the video inspection that is sent midway through my car's oil change and tire rotation.

Great

My attendant was very thorough. A big thanks

Very knowledgeable and helpful staff!

All is good, only thing I might change is how fast the mechanic talks when telling me what was done to my vehicle.

Great service

Great time.

Quick courteous service. Like dealing with Dalton.

1st vehicle we made an appointment for they sold before we got there. Found another after they tried to sell us something that we didn’t want. Paperwork took three hours. New car the check engine light came on. Tech drove it all weekend like his personal vehicle. Found a rock chip in the windshield. Overall wouldn’t ever go back.

Amanda was very helpful when I checked my truck in for an oil change, a problem with the back-up sensor and any necessary service. Some items were found, and some parts had to be ordered, but it took several days to get the job finished. That was the only issue. I'd rather have them take their time than do a less that satisfactory job. I took my Avalanche in on 1/6/26 and got it back on 1/12.

all good

Good job. Excellane job.

Really wonderful customer service with no hassles.

Service once again is always great. James Fager is my service technician, and I trust to cover the right maintenance that’s needed on my GMC canyon.

James: does a top notch of taking care of my vehicles. Let’s me know what’s going on with my vehicles.

Took car in for oil change and tire rotation. They completed it in less time than the estimate I was given.

Great customer service,

I was pleased with the overall experience. Both Ulysses and Cody worked with me and got me a deal I could manage.

Justin Self, in service dept, treated me great and I appreciated his patience w me.

We had a great experience buying our vehicle from Cable Dahmer Chevrolet of Topeka. Trey was fantastic to work with—friendly, knowledgeable, and genuinely helpful throughout the entire process. He took the time to answer all our questions, made sure we felt comfortable with our decision, and never made us feel pressured. The whole team made the buying experience smooth and stress-free. We’re extremely happy with our vehicle and would absolutely recommend Trey and Cable Dahmer to anyone looking to buy a car in the Topeka area!

I can always count on James Fager to handle any issues I might have.

Great service

I had 7:15 am appointment. I have to get up at 4 to do chores so I can get there. You could not honor that time. So had to leave the truck. Went back at 12:00 the next day and it was still not even in the shop, so I took it home without being serviced. It's 45 miles one way to Topeka. 135 miles for nothing. Not happy!

James Fager is top notch. Service is great. Only wish prices were lower.

👍

On time, easy to get appt that worked for me

There were no loaner vehicles at the service department.

Great

Everyone was helpful

David was awesome

James always takes great care of our vehicles

Vehicle was done in a timely manner

Great job

Everyone was very helpful

I appreciate the help they gave me. And they call afterwards. I will return for service if ever needed again.

James Fager has been our service writer for many years..James always greets you by name. Listen to what you say problems are. James always keeps you updated dated at what's going on with vehicle. Great dealership to things repaired.

Inefficient, shoddy work.

courteous and knowledgeable staff

James made the repair and scheduling very easy.

Customer service employees are courteous.

They did what they said they would do.

I had an excellent experience with Cable Dahmer. From the start, the service was professional, clear, and very well organized. I want to especially highlight Terence Wrightsman, who was very attentive, friendly, and always willing to help throughout the entire process. Terence took the time to explain every detail clearly and patiently, making sure all my questions were answered. His honest and transparent approach inspired a lot of confidence and peace of mind. It's clear he truly cares about providing excellent customer service. Overall, the entire Cable Dahmer team provided top-notch service. I highly recommend this company and would definitely use Terence Wrightsman's services again in the future.

Morris was an absolute joy to work with! He went above and beyond for me!

Love the service

David was fantastic

Very professional from start to finish. Just don't understand why a fog light bulb cost $60 dollars. Tariffs? Anyway thanks for the great service.

al and david were very helpful!!

I was misinformed about the warranty package when I purchased the truck. Thanks for educating me on how your business model works, and I will be sure to share my experience with an online review.

We’ve not had a pleasant experience with the dealership since 2022. Warranty issues, service not completed while vehicle was there, no parts available and now sales shenanigans.

James always gets me in and out in a timely manner

Terrence was my service advisor and was helpful and efficient. Service was performed in a timely manner.

When I have service work done with Terrance, I am always taken care of.

Very good experience. Only there about an hour and a half. Terence Wrightsman is excellent at what he does. He knew I was coming in and had looked up my car stuff in advance. He is a real asset to your dealership. Represents it well. The guy who did video of oil change did a good job also.

friendly and helpful